Contact
Write to the editorial inbox
Corrections get priority, feedback gets read, and review suggestions get considered against the same scorecard as everything else.
Before you write — the important limitation: Reel Compare UK is a reviews and comparison site only. We have no access to casino accounts, bonuses, verification processes or game outcomes, and we cannot intervene with an operator on your behalf. For anything involving your account or money at a casino, contact that operator's own support. If a licensed operator has failed to resolve a complaint, the escalation route is the operator's listed Alternative Dispute Resolution provider, and the regulator itself at gamblingcommission.gov.uk.
Email us
Everything goes to one place: editor@reelcompareuk.com
A subject line that says what it is — "Correction", "Feedback", "Review suggestion", "Partnership" — gets to the right eyes faster. We aim to reply within a few working days; corrections usually go live before the reply does.
What lands well here
- Corrections
- A studio we've listed that has left a lobby, a score that's aged badly, an offer type that changed. Tell us what and where; a link helps.
- Review suggestions
- A UKGC-licensed casino you think deserves the scorecard treatment. The licence part is non-negotiable — unlicensed sites don't get reviewed, favourably or otherwise.
- Partnership enquiries
- Operators and affiliate managers are welcome to write, with one caveat worth stating up front: commercial terms buy placement in our link tracking, never in our scores or our order.
If you need help with gambling itself
Please don't wait for an email reply — real support is faster and better than we are. The National Gambling Helpline (0808 8020 133, GamCare) is free and answers around the clock, and our responsible gambling page lists every major UK resource with what each one does.